Your Trust Is Our Foundation
Enterprise AI demands enterprise trust. We build security, privacy, and transparency into everything we do.
At Ageiro, protecting your data and earning your confidence isn't a feature. It's the basis of our entire platform.
Built on Six Pillars of Trust
Our comprehensive trust framework ensures your data, operations, and intellectual property are protected at every level.
Security
Defence-in-depth architecture protecting your data and operations at every layer.
Learn morePrivacy
Your data remains yours. Transparent practices aligned with global privacy regulations.
Learn moreCompliance
Meeting and exceeding industry standards and regulatory requirements across jurisdictions.
Learn moreAvailability
Resilient infrastructure designed for enterprise-grade uptime and performance.
Learn moreTrusted AI
Responsible AI practices with source traceability, governance, and human oversight.
Learn moreIncident Response
Proactive monitoring, rapid response, and transparent communication when issues arise.
Learn moreSecurity
We design our software and infrastructure with security embedded from the ground up, not bolted on as an afterthought.
Encryption Everywhere
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Customer encryption keys are managed through dedicated key management infrastructure.
- TLS 1.3 for all data in transit
- AES-256 encryption at rest
- Customer-managed encryption keys available
Identity & Access Management
Enterprise-grade authentication with SSO support, multi-factor authentication, and granular role-based access controls ensure only authorised users access your data.
- SAML 2.0 and OIDC single sign-on
- Multi-factor authentication (MFA)
- Granular RBAC with least-privilege access
Continuous Monitoring
24/7 security monitoring with automated threat detection, vulnerability scanning, and real-time alerting across our entire infrastructure.
- Automated vulnerability scanning
- Intrusion detection and prevention
- Annual third-party penetration testing
Infrastructure Security
Hosted on enterprise-grade cloud infrastructure with network segmentation, DDoS protection, and automated security patching.
- Network segmentation and micro-segmentation
- DDoS mitigation and WAF protection
- Immutable infrastructure with automated patching
Privacy
Your data belongs to you. We are transparent about how we handle information and give you full control over your data.
Data Ownership
Your data remains your intellectual property at all times. We never sell, share, or use your data to train models. You retain full ownership and can export or delete your data at any time.
Data Residency
Choose where your data lives. We offer data residency options across the UK, EU, and other regions to meet your regulatory requirements and data sovereignty policies.
Transparency
Our privacy practices are detailed in our Privacy Statement and Terms of Use. We provide clear, accessible documentation about what data we collect, how we use it, and your rights.
Our Privacy Commitment
We process data solely to deliver our services. Customer data is never used for advertising, model training, or shared with third parties beyond what is necessary to provide the platform. Data processing agreements (DPAs) are available for all enterprise customers.
Compliance
Our information practices comply with global standards and laws, and we continuously invest in maintaining and expanding our compliance posture.
SOC 2 Type II
CertifiedIndependently audited controls for security, availability, processing integrity, confidentiality, and privacy.
ISO 27001
CertifiedInternational standard for information security management systems (ISMS) with comprehensive risk management.
GDPR
CompliantFull compliance with the EU General Data Protection Regulation including data subject rights and lawful processing.
UK Data Protection Act
CompliantRegistered with the ICO and compliant with the UK Data Protection Act 2018 and UK GDPR.
HIPAA
ReadyArchitecture and controls designed to support healthcare customers with protected health information (PHI).
Cyber Essentials Plus
CertifiedUK government-backed certification demonstrating robust cyber security controls and practices.
Availability
We strive to make our products available whenever and wherever you need them, with resilient architecture built for enterprise reliability.
Enterprise-grade uptime commitment backed by service level agreements.
Distributed infrastructure across multiple regions for redundancy and low latency.
Round-the-clock infrastructure monitoring with automated failover and recovery.
Real-Time System Status
Monitor the health and performance of all Ageiro services in real time. We publish uptime metrics, incident reports, and scheduled maintenance windows transparently.
Trusted AI
We build safety, transparency, and accountability into our AI development and use. Responsible AI isn't an add-on. It's how we build.
Source Traceability
Every AI-generated output cites its sources. You can verify the provenance of any information, ensuring accountability and eliminating the black-box problem that plagues most AI systems.
- Full citation trails for every output
- Confidence scoring on all AI responses
- Verifiable reasoning chains
Human Governance
Autonomous execution with human oversight at critical decision points. Our governance framework ensures AI operates within defined boundaries with full auditability.
- Configurable approval gates
- Complete audit trail of all AI actions
- Role-based AI capability controls
Data Isolation
Your data is never used to train models or shared across tenants. Strict data isolation ensures your intellectual property and sensitive information remain protected.
- Zero data leakage between tenants
- No training on customer data
- IP protection guarantees
Bias & Fairness
We continuously evaluate our AI systems for bias and fairness, implementing guardrails that promote equitable outcomes across all use cases.
- Regular bias assessments
- Fairness-aware model evaluation
- Transparent methodology documentation
Incident Response
When issues arise, we respond quickly with transparent communication. Our incident response programme is built on speed, accountability, and continuous improvement.
Detect
Automated monitoring and alerting systems identify anomalies and potential security events in real time.
Respond
Dedicated incident response team engages immediately with documented runbooks and escalation procedures.
Communicate
Affected customers are notified promptly through our status page, email, and dedicated support channels.
Improve
Post-incident reviews drive root cause analysis and systemic improvements to prevent recurrence.
Responsible Disclosure
We welcome responsible security research. If you discover a vulnerability in our products or services, please report it through our responsible disclosure programme. We commit to acknowledging receipt within 24 hours and providing a resolution timeline within 72 hours.
Report a VulnerabilityHave Questions About Our Security Practices?
Our team is ready to discuss your specific security, compliance, and privacy requirements. We can provide detailed documentation, compliance reports, and architecture reviews.